We would be glad to answer any questions.
If yours is not found in our FAQ please feel free to call ASAP Water Heating and we can answer your questions over the phone.
Q: How Can I tell how old my water tank is?
A: Please feel free to call with your model and serial number. This can be found on the rating plate. We would be glad to help you determine the age and style of your tank.
Q: What is the average life span of a water heater?
A: This will vary according to many different variables. Such as water pressure, water condition, and usage. The average lifespan of a water heater is 10-12 years. If your tank is older than 10 years, or if you see rust or corrosion around the door plate and/or the bottom of the tank, you might consider replacing it with an energy efficient model.
Q: What is the difference between a guarantee and a warranty?
A: At ASAP Water Heating we offer both. The manufacturers provide warranties on their tanks and parts. ASAP Water Heating offers you our guarantee of quality service and a job done right, or we will correct it at no charge to you.
Q: What is a thermal expansion tank?
A: Water supply companies are installing backflow devices at all residential water meters. These backflow devices prevent contamination from beign introduced into the main water supply from an individual residence. This creates closed system. Water expands when it is heated, which can cause pressure to build up in your plumbing system. The constant expanding and contracting of this process will manifest itself by premature failure in your water heater. Thermal expansion tanks provide a holding space for the expanding water, which will prevent the damaging pressure build up to your water heater.
Q: My water heater is leaking, what do I do?
A: Call ASAP Water Heating. We are available 7 days a week, 24 hours a day for emergency service. We would be glad to talk you through shutting down the water supply to your tank and answer any of your questions.